Set up your booking form
Build the form homeowners use to ask for work: services, contact details, questions, checkout, then switch it on under Publish.
Steps
- 1
Step 1. Open Form. The list on the left shows every page, in the order homeowners see them.

- 2
Step 2. On Services, press Add services, press Add beside each service customers can ask for, then Done.

- 3
Step 3. On Contact details, check the four fields every form asks, and choose what happens to an address outside your area.

- 4
Step 4. On Questions, press Add beside a service to ask what you need to know about the job.

- 5
Step 5. On Review & checkout, set referral codes, a booking limit and your terms, and press Save changes.

- 6
Step 6. Check the preview under Your form on the right. Press Open to try the form yourself in a new tab.

- 7
Step 7. On Publish, turn on Take requests and press Save changes. The pill at the top changes from Form is off to Form is live.

- 8
Step 8. Your logo, colours and words are in Settings, under Branding. The Branding & domain link at the bottom of the page list opens it.

Change the order of the pages
Homeowners see the pages in the order of the list on the left.
- 1
Step 1. Drag a page by the handle beside it in the list under Pages. It saves as soon as you drop it.

- 2
Step 2. On a phone, press Order, drag the pages, then press Done.

- 3
Step 3. Questions always come after Services, and Review & checkout always stays last.
If this, then that
- If a red line says Your form is not taking requests
- Something on the form cannot be priced, so customers are turned away whatever Publish says. Press the link at the end of the line to fix it.
- If Take requests says Add a service first
- Put at least one service on the form on Services, then come back to Publish.
- If the pill still reads Form is off
- Turn on Take requests on Publish and press Save changes.
- If a page will not move in the list
- Review & checkout is always last, and Questions cannot go above Services. Everything else can move.
- If you see Only the owner can change
- You are signed in as staff. You can look at every page, and the owner makes changes.
What it looks like
What homeowners see: the booking form's first page.Good to know
- While the form is off it is a draft only you can see. Once it is live, every change you save shows to customers straight away.
- Homeowners never see a price on the form. Prices are set in Settings, under Services & pricing, and build the estimate after they send.
- The form needs at least one service before it can go live.
- Only the owner can change the form. Staff can look at every page.